Shipping policy

Shipping Policy

1. Order Processing

At Lagaan Couture, every order is prepared with the utmost care and attention to detail.

• Orders are typically processed within 2–5 business days (excluding weekends and holidays).

• You will receive a confirmation email once your order has been placed, and another when it has been shipped.

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2. Shipping Within the UK

• We offer standard shipping options at checkout.

• Standard delivery usually takes 3–7 business days after dispatch.
  

• Delivery times may vary during peak seasons or due to postal delays beyond our control.

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3. International Shipping

• Lagaan Couture proudly ships worldwide.

• International delivery times vary by destination, typically taking 7–21 business days.

• Customs duties or import taxes (if applicable) are the responsibility of the customer.

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4. Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and courier details.

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5. Lost or Delayed Shipments

If your order appears delayed or lost in transit, please contact us at LagaanCouture on Instagram and we will liaise with the courier to assist you. Please allow up to 14 days for investigation.

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6. Incorrect Shipping Information

Please ensure all delivery details are accurate at the time of checkout.
Lagaan Couture is not responsible for orders shipped to incorrect addresses provided by the customer.

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7. Pre-Orders or Custom Items

For made-to-order or pre-order pieces, please allow extra processing time as indicated on the product page. 

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